{"id":4406,"date":"2026-05-15T16:12:13","date_gmt":"2026-05-15T19:12:13","guid":{"rendered":"https:\/\/alerta.cigamgestor.com.br\/?p=4406"},"modified":"2026-05-15T16:12:18","modified_gmt":"2026-05-15T19:12:18","slug":"acompanhamento-de-chamados","status":"publish","type":"post","link":"https:\/\/alerta.cigamgestor.com.br\/index.php\/2026\/05\/15\/acompanhamento-de-chamados\/","title":{"rendered":""},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/ajuda.cigamgestor.com.br\/index.php\/base-de-conhecimento\/como-acompanhar-um-ticket\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"731\" height=\"1024\" src=\"https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00-731x1024.jpeg\" alt=\"\" class=\"wp-image-4407\" srcset=\"https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00-731x1024.jpeg 731w, https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00-214x300.jpeg 214w, https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00-768x1076.jpeg 768w, https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00-1096x1536.jpeg 1096w, https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00.jpeg 1142w\" sizes=\"auto, (max-width: 731px) 100vw, 731px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>N\u00e3o deixe de acompanhar os seus chamados!<\/p>\n<p>Manter o acompanhamento pelo portal de atendimento \u00e9 essencial para uma resolu\u00e7\u00e3o mais r\u00e1pida e eficiente.<\/p>\n<p>Por l\u00e1 voc\u00ea consegue:<br \/>\nAcompanhar as atualiza\u00e7\u00f5es em tempo real;<br \/>\nResponder \u00e0s solicita\u00e7\u00f5es do time de suporte;<br \/>\nEncaminhar evid\u00eancias quando necess\u00e1rio.<\/p>\n<p>Chamados sem retorno podem ficar parados ou at\u00e9 ser encerrados por falta de intera\u00e7\u00e3o.<br \/>\nFique atento \u00e0s mensagens do chamado para evitar atrasos na solu\u00e7\u00e3o.<\/p>\n<p>Acesse o guia: Como acompanhar um ticket.<br \/>\nhttps:\/\/cigam.movidesk.com\/<\/p>\n","protected":false},"author":5,"featured_media":4407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alertas"],"jetpack_featured_media_url":"https:\/\/alerta.cigamgestor.com.br\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-06-at-15.03.00.jpeg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/posts\/4406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=4406"}],"version-history":[{"count":0,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/posts\/4406\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/media\/4407"}],"wp:attachment":[{"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=4406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/categories?post=4406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alerta.cigamgestor.com.br\/index.php\/wp-json\/wp\/v2\/tags?post=4406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}